Web-Configurable IVRs and Voicemail Boxes
Through the Administrative website, you can configure multi-level IVRs(Interactive Voice Response) that have hundreds of end-points, with time-based options and even logging of customer IVR responses available. We have also helped clients to integrate with their internal systems to build dynamic IVRs that offer information on order progress, shipment tracking, and pay-by-phone automated services.
You can also configure voicemail boxes that can be used for agents or for any other purpose. You can select a pre-recorded audio prompt to be used as the welcome message for the voicemail greeting, and voicemails can even be configured to be sent to an email address once they are left.
For more information on how our web-based administration of IVRs and Voicemail boxes works, please contact us.