PBX features Allow You to Use Your System as Your Office PBX
We have several VICIhost clients that use their hosted VICIdial system as their office PBX. With the features that you would expect from a PBX like voicemail, inbound call routing, IVRs, call queues and the ability to use your own SIP hard-phones, VICIhost can offer you a full PBX experience.
You also get the added benefit of being able to more easily monitor your VICIdial call center agents right from the same phone you have on your desk.
For more information on using your VICIhost system as your office PBX, please contact us.