Your agents can work from almost anywhere!
Agents can work from home or in a central call center, all they need is an internet connection, a computer and a headset or phone.
We have clients with hundreds of at-home agents, all on the same VICIhost cluster.
Agents from dozens of countries around the world on five different continents use our VICIhost call center services.
You can have from 5 to 500 agents on a single VICIhost contact center cluster. Load balancing, redundancy and failover are built-in to the VICIhost platform.
We also offer Strong Data Encryption to safeguard your customer data, no matter where your agents are.
For more information about agent flexibility on VICIhost, please Contact Us.